Frequently asked questions

Interesting Facts

The campsite

Is it possible to check-in before 2 pm?

If the pitch is already free before 12 am, you are free to have an early check-in. Please note that this is charged with € 10.

Is it possible to book a particular pitch?

In general it is possible to book specific places. We give our best to fulfill it. However, we ask for your understanding that this cannot always be considered.

How much do I have to pay in case of a cancellation?

The cancellation costs depend on the date of cancellation. The detailed listing of cancellation conditions can be found in our terms and conditions.

What is the average size of the pitches?

The pitches are between 60 m² and 70 m².

Connections & W-LAN

What do I need to connect to the power supply?

To use the power supply in Autria you need a blue CEE plug. You can rent one at the reception for a small fee.

What is the best way to heat my camper/caravan?

We recommend to heat with gas as this is the cheapest selection. We sell 5 kg (€ 19, -), 11 kg (€ 33, – also in aluminum) and 33 kg (€ 86, -) Eurogas bottles at our campsite.

Is there a cable-TV connection on each pitch?

Each pitch has a free cable-TV connection with over 200 digital channels. If you don’t have your own cable, you can rent one at reception.

Can I use Wi-Fi at the entire campsite?

Yes – the entire campsite is provided with high-speed internet. Tickets are available at reception. 1 day (€ 3, -), 3 days (€ 8, -) and 7 days (€ 17, -).


Is the wellness area included?

Our wellness area is equipped with a sauna, steam bath, infra-red cabin, heat bank and a relaxing room. During the winter months, the use of the spa is included. However, the opening hours vary during the different seasons.

Is it possible to use the climbing wall?

The use of the climbing wall is for all camping guests free. Nevertheless, the securing requires some experience.

Where can I deposit and dry my ski equipment?

Our campsite is furnished with a video-monitored ski and drying room where you can store and dry your equipment after skiing. Furthermore, there is also a possibility to deposit your ski-equipment with a big discount directly at the cable-car.

Is there a bike garage at the campsite?

During the summer time, we have a bike garage at free disposal! The suitable tools are available at our reception. Furthermore, the campsite has a video-monitored bike room where you can store your bikes during your stay safely.

Immediate surroundings

Where is the next cable-cabin and what it is called?

The next access to the ski-, hiking- and biking area is the Gaislachkoglbahn. This cable-car is just a 3 minute walk from the campsite!

Is there a restaurant at the campsite?

Right next to the campsite is the restaurant “Grauer Bär” as well as the” Bäckelarwirt”.

Can I order bread at the campsite?

The bakery is located 80 meters from the campsite and can be reached on foot in a short time. So you can buy fresh bread daily.

How far is the nearest supermarket from the campsite?

The next supermarket is only 200 meters from our campsite.



Is there a bus service from the campsite to the cable-cabin?

We are pleased to help you if you’re interested in booking ski-lessons. It can be booked with a discount at reception. The prices are available at:

Can I book ski rental in advance?

Therefore, we recommend the sport shop “Sporthütte Fiegl”, which is directly located at the cable-car. You can book the ski rental online and save 15%. Furthermore we have voucher booklets at reception with other discounts

Are there any discounts at the ski-passes?

Ski passes are available at reception and seniors, children and youths get a reduction. Prices at:

Is there an offer of guided ski tours and snowshoe hikes in Sölden?

Our partner ski-school “Skischule Ötztal” offers guided ski tours as well as snowshoe hikes.


Which activities can I do in summer?

Summer is the best time to explore the whole valley with the Ötztal Card. The leisure activities range from water sports in Area 47 to the stone-age museum “Ötzi-Dorf” in Umhausen. You can also discover the countless hiking trails and relax on the fresh mountain air. More leisure offers can be found at:

Is the Ötztal Card included at the campsite?

You can buy the Ötztal Card at our reception. The Ötztal Premium Card is not available on our campsite.

Is a regular bus running through the entire Ötztal?

To explore the Ötztal even more flexible and untrammeled, a bus runs every hour through the valley. The bus stop is just 50 meters from the campsite!

Can I transport my bike with the cable-car?

The Bergbahnen Sölden offer a bike transport to the middle station.

What’s Bikerepublic?

Bike Republic grants incredible trails for all Bike and Downhill enthusiasts with over 30 km. Further information at:

Where is the next pool?

The next indoor-pool is in the center of Sölden. In summer there is also an outdoor-pool in Längenfeld. A swimming lake is in Umhausen and in Ötz.

Do guests get a reduction for Aqua Dome Therme?

The Aqua Dome Therme Längenfeld (14 km) has two large indoor and three outdoor pools. In addition, the spa is equipped with a children’s area as well as a spacious sauna. If you buy the Aqua Dome tickets at reception, you get a 10% discount. Free buses run from Sölden to the Aqua Dome and back!