GTC – General terms & booking conditions

Prices at Camping Sölden are in € per night incl. VAT. They include all connection costs for electricity, channel and cable-TV. Also included in the price is the use of all fitness and leisure facilities (media- and games room) and all sanitary facilities at the campsite. In winter month also the wellness area euqipped with Finish sauna, bio sauna, steam bath, infrared cabine, heating bench and relaxing area is included in the price rate. In the summer and autumn months the wellness area is also available on request and for an extra charge of only € 5,- per person/day. Additional electricity is charged separately for € 0,90/kWh according to consumption. We offer free WiFi connection throughout the campsite.

Arrival and departure

On the day of your arrival in Ötztal, your pitch/apartment will be vacant for you from 15:00. If the place will be ready before 12:00, for sure you will have the possibility to Check-In earlier. For this we will charge an Early Check-In fee of 25% of your daily price rate. Please notice that the front desk is closed from 12:00 to 14:00 daily (Sundays & holidays until 15:00) and so there is no possibility for a Check-In and you are also not able to enter the barrier to the campsite. There is no parking possibility in front of the campsite meanwhile.

Management reserves the right to relocate the pitch number – even in case of specific pitch requests! On the day of departure, we kindly ask you to settle your bill until 11:00 and vacate your pitch by 11:30. Late Check-Out’s we offer on request & availability only and for an extra charge of 25% of your daily price rate.

Deposit

After you have made an enquiry and we have send you one of your holiday offers, a deposit is required. In summer it is € 50.00 per pitch and in winter € 100.00 per pitch. After receiving the deposit, we will send you a binding booking confirmation promptly.

Delayed arrival / early departure

Should your arrival be delayed, please let us know. If we are not notified, we can only hold the pitch until the next day at 12:00. Delayed arrival or early departure (e.g. bad weather, and so on…) cannot be held against us. The daily price rates must be paid even for the days you were not staying with us.

Registration

Before occupying your pitch, please registrate at reception. Pitches are allocated via the reception.

Further information

Information by telephone and side agreements are only integral parts of the contract if they are confirmed by the reception in written notes.

Reservation of specific pitch numbers

We will do our best to book your preferred camping pitch, but we cannot gurantee it. In this cas we will try to book a pitch which will equally match.

Cancellation Conditions

In deviation from the general terms and conditions for the hotel industry and tourims operators stated under § 5, we offer our self-possessed cancellation conditions.

  • up to 30 days before arrival – refund of your advanced prepayment (less € 10,- processing fee)
  • 29 days to 20 days before arrival – 30% of your vacation stay (less city tax) get charged
  • 19 days to 14 days before arrival – 40% of your vacation stay (less city tax) get charged
  • 13 days to 07 days before arrival – 70% of your vacation stay (less city tax) get charged
  • in the last week of arrival – 90% of your vacation stay (less city tax) get charged

Travel- and Accident cancellation insurance

Even if you are already looking forward to your well-deserved holiday at Camping Sölden, something unforeseen can unfortunately always come up. To avoid unnecessary costs for our guests in case of unforeseen cancellations, such as an accident (including helicopter), a late arrival/ early departure or a non-arrival due to illness, we recommend to make an cancellation insurance. The cancellation insurance of our partner, European ERV, is a travel- and accident cancellation insurance. So nothing stands in the way of a carefree holiday booking!